Technology has become a crucial part of modern business operations, no matter the size or nature of the business. The power of the cloud and the internet has provided tools that any industry can leverage to make things more efficient. But all this great technology doesn’t implement and support itself. Businesses need teams with the know-how to make technology work for them and keep it working. That’s where service providers and IT consultants come in. We’ve taken it upon ourselves to get the right knowledge and provide the right kind of service to help your business leverage technology better. But here’s the thing: there are a LOT of technology folks out there. That’s why you need to focus on more than the technical aptitude of the people you entrust with your company’s tech. You need a provider that understands the business impact your technology carries. We apply this to Stellar IT in the following ways:
vCIO (Virtual Chief Information Officer)
A CIO’s role in a company is not a technical one, but a strategic one. Your CIO needs to have a firm understanding of your organization and its goals. They then take this understanding and help make sure the right technology decisions are made to drive those goals forward. With Stellar IT, you get a virtual Chief Information Officer. This person is a highly skilled individual, both technically and strategically. Further, we utilize our network of experts to augment our expertise. Your vCIO will be your go-to expert when you have questions about applying your technology stack and finding the right tools to drive your mission forward.
Quarterly Business Reviews (QBRs)
Your QBR is a regular part of Stellar IT services. By taking a look at your business at least once a quarter, we get a strong idea of how you’re accomplishing your mission and how we can better be of service. You should do this internally as well. Simply carve out some time to ask yourself some key questions:
- What kind of growth am I hoping to achieve, and what do I need to do to achieve and sustain it?
- Do my company’s workflows make sense, what can I do to make my team more productive?
- Are there any repeat processes in my business that are not documented that could benefit from a documented procedure?
By constantly looking in on your business and refining how you do what you do, you’ll greatly improve your efficiency. We apply this same rule to your technology with your vCIO service.
Also as a part of your QBR, we conduct a security audit of your environment. This allows us to check for new forms of protected information, unexpected devices, and anything else that may be out of place. We’ll then work with you to correct any issues that come up.
In conclusion, technology to us is not just managing the ones and zeros. It’s working with you, professional to professional, to address the business and people side of technology.